Tag: Business

Net Neutrality — Action Requested!

August 1st, 2006

[Warning: The following is completely my own opinion and do not necessarilly reflect the views ofmy employer or any of my clients. Nobody put me up to it, and nobody is sponsoring me to say it. So there.]

The big cable and telco companies are working hard to start putting up toll booths along the Information Superhighway. The problem is–and this is my freely-biased opinion–that the “old guard” in Washington is so used to giving the big companies what they want that we may all lose out if we don’t investigate this issue now and let our representatives know how we feel.

Me? Keep the Internet neutral. If you have better content, or better access, you’ll have the opportunity to make money. It seems completely backwards in this day-and-age to resort to such monopolistic tactics by these big companies who whine and moan about how they’re not making any money.

What??

  • Comcast Corporation (CMCSA) made just under $1Billion last year (Net) and has $40Billion in the bank. (I am a customer)
  • Verizon Communications(VZ) has just as much money in the bank and made more than $7Billion last year alone. (I am also a customer)

Of course, companies who’ve made their living on the Internet are going to be affected–and I can personally see the prices of everything I do (since I do as much as I can via the Internet) going up!

Meg Whitman, CEO and President of EBay sent out the following by email today:

Right now, the telephone and cable companies in control of Internet access are trying to use their enormous political muscle to dramatically change the Internet. It might be hard to believe, but lawmakers in Washington are seriously debating whether consumers should be free to use the Internet as they want in the future.

Join me by clicking here — http://www.ebaymainstreet.com/netneutrality — to send a message to your representatives in Congress.

The phone and cable companies now control more than 95% of all Internet access. These large corporations are spending millions of dollars to promote legislation that would allow them to divide the Internet into a two-tiered system.

The top tier would be a “Pay-to-Play” high-speed toll-road restricted to only the largest companies that can afford to pay high fees for preferential access to the Net.

The bottom tier — the slow lane — would be what is left for everyone else. If the fast lane is the information “super-highway,” the slow lane will operate more like a dirt road.

Today’s Internet is an incredible open marketplace for goods, services, information and ideas. We can’t give that up. A two-lane system will restrict innovation because start-ups and small companies — the companies that can’t afford the high fees — will be unable to succeed, and we’ll lose out on the jobs, creativity and inspiration that come with them.

The power belongs with Internet users, not the big phone and cable companies. Let’s use that power to send as many messages as possible to our elected officials in Washington. Please join me by clicking here right now to send a message to your representatives in Congress before it is too late. You can make the difference.

By clicking the link in the email (above), you can have letters like this or this sent to your local representatives on your behalf. You need an eBay account to do this (free) so they can verify that you are who you say you are.

If you don’t support Net Neutrality, no problem, but if you do, I encourage you to get involved and let your congressmen and women know how you feel — today.

Note: If you don’t have an eBay account, you can get an eBay accounthere(free)(click, then click “register”), or you can copy and paste these letters and send them to your appropriate representatives on your own. Note that the tool eBay built will look up your representatives for you and send the letters on your behalf.

Popularity: 4% [?]

My Blockbuster Loves Me

June 26th, 2006

Blockbuster CouponOf course, they really have no idea who “I” am. They just know that I am a customer who likes to get a deal… and they love making money from me.

So, they send me coupons once in a while… several days in advance… to be sure that I keep them in mind when I am making plans for myupcoming weekend.

These are emailed to me, so they cost the company about $zilch. I print them on my own printer, using my own ink/toner, and then I walk them into my local store where I gleefully trade it in for a discount off my rental (and I usually get more than just one movie).

At the end of the day, this is an excellent way for a company to keep me from going to their competitor, and to keep me feeling the love.

How can you be sure you’re doing this for your clients/customers/candidates/employees?

Popularity: 4% [?]

A New Novell?

June 23rd, 2006

NovellThe news that Novell’s board has promoted Ron Hovsepian as the new CEO brings interesting things to the table for the well-known Provo, Utah software giant. At least one Novell blogger admits looking forward to the change, and what it means for the company.

Interestingly, a poke around the web on Google or Icerocketor technoratishows the company well-represented in the communities and user-groups of the software they promote. It appears, from their website, that they have/had several stand-out engineers there as well.

Geoff Thatcher’s blog “Above C Level” (which gets style points for a cool name) notes the following valuable advice Hovsepian gave at Barcelona Brainshare in 2005:

“When things get tough, it forces you to be creative, to increase performance and productivity, and do it with less money.”

I hope everyone at Novell takes this to heart. Seriously.

And, while analysts praise Novell’s executive changes, and their stock seems to be responding well (+0.11 today as of this writing), some daunting predictions are clearly out there.

Though they’re not the only one, Motley Fool had this wet blanket to toss into the mix today:

With Novell’s NetWare business ebbing –and its open source initiatives failing to get traction– it’s hard to see where the company will find growth. The new CEO, who has 17 years of experience at IBM, can take the short-run moves of cutting costs and perhaps ditching the NetWare business. But as for becoming a viable player in open source, that is likely tocomemuch later –if ever

Personally, I strongly hope Novell can make this shift, get through the next phase, and explode into the supercharged open-source arena. They are a good company with good roots and good technologies. They have attracted (or aquired) smart minds and a large open-source following. Unfortunately, everybody can see that they have been consistenly erroring on the side of great gadgets instead of incredibly happy clients.

Everyone bad-mouths Microsoft for being a marketer instead of a producer of good software (a perception that seems to be changing, by the way), but at the end of the day if you don’t sell your wares, you won’t stay open.

In all, it appears that Hovsepian is a better salesperson than Jack Messman was. At least, that’s what Laurent Lachal, senior analyst at Ovum thinks:

“I went to [Novell's conference] Brainshare, and it was clear that Hovsepian was in charge, not Messman. By comparison Messman was a poor performer in public. At the first day’s press conference, Messman’s performance was the worst I have ever seen in my entire life.”

All in all, for the betterment of the company, Provo & Utah County and for the Open Source community at-large, I hope this shift reveals a tight, nible Novell that can bring value to market–and fast.

Good luck!

Popularity: 6% [?]

Fiber to Your Office

May 15th, 2006

Veracity is kicking up the bandwidth around Provo thanks to their new service on top of the iProvo fiber optic network. If you’re a company looking to upgrade your connection, give Kenny Barton a call at 801-437-5028 or email him at kennyb@nospam@veracitycom.net (take out the “@nospam” before sending).

Knowing him personally, I am confident he can help your company compare your options and determine what’s best for you. Tell him Rob Merrill sent ya. (No, I don’t get paid for this…)

Popularity: 2% [?]

Utah Tech Radio — Episode 3 March 29, 2006

March 29th, 2006

Utah Tech Radio Church SignNow in our third week, Tech Radio is gathering some new and welcome attention. We’re excited to welcome some panelists to the show and we’re looking forward to some new and interesting content ideas for your listening pleasure.

This week, we welcomed Matthew Reinbold of Mutednoise and BloomBurst.com and David Turnbull, President of Software For Starving Students.

On the show we riff about

  • Apple’s iPod volume control (which has mysteriously dissapeared off the Internet)
  • Our disgust for SPAM, (Australia’s charging companies for not blocking it)
  • Microsoft’s IE patching process
  • A $4334.33 pair of hamburgers & our thoughts about bank-float and internal business controls.
  • Someone’s trying to sell the truck form Brokeback Mountain on ebay to pay for college.
  • MySpace as Protest Platform, and how technology is creating communities that could never have existed otherwise.
  • Tivo without the Tivo & how HDTV doesn’t work with Tivo! (GASP!)
  • Rob can’t seem to stay serious and talks about a funny video on YouTube
  • XM & Sirius have been hacked to stream windows powered smartphones

Listen to the podcast now, or download for viewing later:

MP3 File length: 52:18

Notes:

Popularity: 9% [?]

Forecast: Project Management Top IT Need in 2006

February 8th, 2006

I’ve felt strongly about this for a while now and, it appears, that we have industry evidence to prove it — we’re about to see an explosion in the need for good excellent project managers.

In fact, 33% of the respondents to Computerworld’s recent survey on the matter tagged project management as the “number one management challenge for 2006, beating out budget constraints and regulatory compliance.”

Factors identified here by Computerworld include:

  1. Global teams — “People like to say we can move the work to a 24/7 schedule, but if you don’t plan well, people will be sleeping when you need to talk with them”
  2. Moving Parts — “IT has never been very good at implementing multifaceted, multiyear projects, especially when teams are far-flung and there’s less opportunity for close, intense interaction.”
  3. Development — “Riskier projects will also require more-creative [development] approaches” such as the agile development methodology.
  4. Project Portfolios — “As an industry,[IT doesn't]do a good job of saying, ‘We can’t do this’ or ‘Here’s what we can do, and if you want us to do more, we’ll have to drop something else…”

The rest of this article shares incredible insight into these key areas for managers and the executive suite to understand.

Interestingly, these topics have been vetted fairly well on the web. I found a great article from CIO explainingPortfolio Management– How to Do It Right(in which, by the way, localBrigham Young University’s Portfolio Management strategy is analyzed).

CIO also explores the pros and cons of an office dedicated to Project Management within your company, and this great article, “The Powers That Should Be“, which explores IT Governance in complicated, large organizations.

Lastly, Mitch Betts, who blogs at Computerworld, shares some alternative insight from other IT surveys in the post: “IT folks love efficiency, not marketing“.

Popularity: 2% [?]

Customer Loyalty At A Carwash

February 4th, 2006

CarwashOff 9th South and State Street in Provo is a carwash. Considering that I’m not a clean-car freak, I’ve spent a fair amount of money there over the last few months, especially after campouts. Today, I realized I am a loyal customer–of a carwash.

How It Happened:

  1. The facility is well-lit and clean.
  2. When the first carwash I went to was crowded and hard to get into, this one was easy.
  3. When you use cash, you buy tokens you can’t use anywhere else (I don’t like this, per se, but it does make me loyal)
  4. Here’s the GOLDMINE: I can’t get anywhere near the premesis without a guy with a great-big smile checking on me, giving me a free air-freshener and asking me, if I am all-set, or if anything is confusing.

Bottom-line: ANY business can go the extra mile (no automotive pun intended) and create lifelong customers. Today, I passed no-less than four other carwashes when I took my car in.

Popularity: 4% [?]