Getting Hired

How to Annoy A Recruiter

March 17th, 2009

frustratedIts not fair, but recruiters pwn you when it comes to getting an interview. Until you’ve moved beyond the screening stage and your recruiter is actively working with you, TREAD CAREFULLY or some of these behaviors might lead to an eternal busy signal when calling your recruiter.

If you want to hurry up and wait, here’s some great ways to skip the line and jump headfirst into the “resume blackhole”:

  1. Blah, blah, blah and don’t respect their time.
    Once you get a meeting with a recruiter, its good to find out if they have time for you, and how much. Then keep to it. That shows respect, and smarts on your part… to juggle a conversation, and exit gracefully when the time is right. If the conversation is going well, but it’s time to leave, simply state something like, “I’d like to continue this, but I know we’re out of time. Should we reschedule?”
  2. Ask for an interview without knowing if there’s even a job open.
    Candidates know the recruiter is their gateway into the company. Coaches and job-hunters tell you to get an interview at all costs, but asking for one before you know there’s even a job can end up killing your chances to get one at all.Remember: The recruiter’s job is not to interview. The recruiter’s job is to find the right person to fill open positions. The interview is a tool in that process to be used with the right people at the right time. Not anytime.
  3. Call back. A lot. A few times everyday works best.
    It’s appropriate to call an office line and then maybe a mobile phone if they didn’t pick up. Leave a courteous message briefly reminding them of who you are and what specific position you’re interested in. Chances are high they know you called, but just can’t get back to you at the moment.  Recruiters have caller ID , too, and a hyper-sensitive awareness of phone-numbers and people (which are some basic DNA characteristics of a recruiter). If you consistently call multiple times a day (especially if you’re as reliable as Old Faithful), your recruiter may begin to find things to be busy with when you call. Or worse, out of nowhere, you’ll get a voicemail they left late at night (on purpose so you wouldn’t be there to answer) saying “Thanks, but no thanks.”Call. Leave a brief, specific message (referring to the exact role you’re interested in ). Possibly email the next day or two days later mentioning that you called a few days before, and asking for an update on the status of your application and/or the specific job you are interested in.  Let them know that, if there is no progress, or if you are no-longer a candidate, it’s OK for them to tell you.
  4. Promise to follow-up if they don’t get back to you.
    Don’t say, “I’ll check back in a few days if I don’t hear from you.”  A busy recruiter will simply say to themself, “OK, great. I don’t have to call you back, let’s see if you follow-through on your promise.” Its not polite to give someone a deadline for no reason at all. Putting them on the hook may just guarantee the phone stays on the hook whenever you call.
  5. Don’t take “no” for an answer.
    When you’re being told a position isn’t right for you, It’s completely fair to ask what was missing from your background or experience to keep you out of the running.  Ask for candid feedback, and request if there’s a seperate set of positions they feel you’d be more qualified for, or  if the things which limited your candidacy this time around can be improved upon for the next time.  Phrasing your questions like, “Is there something in the job requirements I do not meet?” will encourage your recruiter to be open and honest with you, and you’ll likely avoid platitudes like, “well, you’re just not a match” (the recruiter version of “we’re just not that into you”).

    Finally, when the call is complete, you may ask permission to email or call the recruiter if future opportunities arise, if you can connect with them on LinkedIn or another network you both use (LinkedIn recommendations are an excellent “parting gift” to your recruiter, btw), and then graciously thank them for their time and let them off the phone.

You should note that all of these suggestions change when you’ve moved beyond the passive/tense/delicate “screening” process and into the active “interviewing” process . In the latter, all of the above change, except the respect thing. That one seems to stick around for, well, ever.

The summary is to remember that your recruiter is just as interested in finding the right person to fill their jobs as you are in making the right move. Help them help you. Openness and respect mutually in the beginning will pay dividends. Respect them, be low-maintenance, don’t make them work hard for you and, when the timing is right, they will work very hard for you.

Good luck!

P.S. Enjoy a good laugh at other jobseeker’s sakes at NotHired.com. Some links may be NSFW. Others may make you roll with laughter.

Popularity: 25% [?]

What Are The Best Companies to Work For in America?

November 10th, 2008

Annually, Fortune Magazine highlights the 100 best companies to work for in the US. Thanks to the economic downturn, many people are looking to recession-proof their jobs, and part of that includes changing jobs.

Here’s the latest list (below), from the February 4, 2008 edition.  Find the full Fortune 100 list online.

It’s worth noting that eBay is the only company listed on the Fortune 100 that is in Utah.

           

.

Rank Company Job growth U.S. employees  

.

1 Google 60% 8134  

.

2 Quicken Loans 68% 4920  

.

3 Wegmans Food Markets 4% 35302  

.

4 Edward Jones 5% 31451  

.

5 Genentech 9% 10842  

.

6 Cisco Systems 17% 32160  

.

7 Starbucks 15% 134013  

.

8 Qualcomm 15% 10095  

.

9 Goldman Sachs 10% 13764  

.

10 Methodist Hospital System 11% 10481  

.

11 Boston Consulting Group 8% 1543  

.

12 Nugget Markets 20% 1322  

.

13 Umpqua Bank 25% 1788  

.

14 Network Appliance 25% 4481  

.

15 W. L. Gore & Associates 6% 5211  

.

16 Whole Foods Market 11% 41385  

.

17 David Weekley Homes -11% 1450  

.

18 OhioHealth 4% 11254  

.

19 Arnold & Porter -3% 1272  
           

.

20 Container Store 5% 3019  

.

21 Principal Financial Group 3% 13438  

.

22 American Century Investments -5% 1694  

.

23 JM Family Enterprises 4% 4609  

.

24 American Fidelity Assurance 1% 1376  

.

25 Shared Technologies 28% 1401  

.

26 Stew Leonard’s 13% 2282  

.

27 S.C. Johnson & Son 0% 3419  

.

28 QuikTrip -5% 9630  

.

29 SAS Institute -1% 5153  

.

30 Aflac 5% 4475  

.

31 Alston & Bird 0% 1762  

.

32 Rackspace Managed Hosting 38% 1443  

.

33 Station Casinos 6% 14920  

.

34 Recreational Equipment (REI) 19% 9137  

.

35 TDIndustries 19% 1595  

.

36 Nordstrom 0% 49769  

.

37 Johnson Financial Group 12% 1259  

.

38 Kimley-Horn & Associates 9% 2368  

.

39 Robert W. Baird 0% 2093  
           

.

40 Adobe Systems 8% 3900  

.

41 Bingham McCutchen 0% 1652  

.

42 MITRE 5% 6037  

.

43 Intuit 11% 7635  

.

44 Plante & Moran 0% 1522  

.

45 Children’s Healthcare of Atlanta 3% 5427  

.

46 CarMax 13% 14223  

.

47 J. M. Smucker 7% 3042  

.

48 Devon Energy 15% 3368  

.

49 Griffin Hospital 4% 1133  

.

50 Camden Property Trust -5% 1894  

.

51 Paychex 7% 11622  

.

52 FactSet Research Systems 21% 1102  

.

53 Vision Service Plan 6% 2052  

.

54 CH2M HILL -2% 15674  

.

55 Perkins Coie 6% 1629  

.

56 Scripps Health 6% 11223  

.

57 Ernst & Young 4% 25947  

.

58 Scottrade 13% 1584  

.

59 Mayo Clinic 4% 41004  
           

.

60 Alcon Laboratories 6% 6848  

.

61 Chesapeake Energy 15% 5752  

.

62 American Express 4% 30162  

.

63 King’s Daughters Medical Center 13% 2934  

.

64 EOG Resources 17% 1388  

.

65 Russell Investments 5% 1267  

.

66 Nixon Peabody 9% 1728  

.

67 Valero Energy -8% 17488  

.

68 eBay 13% 7769  

.

69 General Mills -2% 17090  

.

70 Mattel 2% 5000  

.

71 KPMG 8% 22857  

.

72 Marriott International -2% 123203  

.

73 David Evans & Associates 9% 1085  

.

74 Granite Construction 6% 4650  

.

75 Southern Ohio Medical Center 7% 2032  

.

76 Arkansas Children’s Hospital 8% 3283  

.

77 PCL Construction Enterprises 18% 3558  

.

78 Navy Federal Credit Union 15% 6069  

.

79 National Instruments 3% 2353  
           

.

80 Healthways 42% 3730  

.

81 Booz Allen Hamilton 7% 17650  

.

82 Nike 4% 14570  

.

83 AstraZeneca 5% 12810  

.

84 Stanley 7% 2756  

.

85 Lehigh Valley Hospital & Health Network 9% 8420  

.

86 Microsoft 8% 47645  

.

87 Yahoo 16% 7915  

.

88 Four Seasons Hotels 21% 12851  

.

89 Bright Horizons Family Solutions 7% 14660  

.

90 PricewaterhouseCoopers 5% 29818  

.

91 Publix Super Markets 5% 142084  

.

92 Milliken -8% 8800  

.

93 Erickson Retirement Communities 14% 10248  

.

94 Baptist Health South Fla. 4% 9838  

.

95 Deloitte & Touche USA 7% 36517  

.

96 Herman Miller 14% 6063  

.

97 FedEx 8% 228211  

.

98 Sherwin-Williams 1% 29554  

.

99 SRA International 6% 5200  
           

.

100 Texas Instruments -1% 15051  

Notes:
N.A.: Not available. U.S. employees includes part-timers as of time of survey. Job growth, new jobs, and voluntary turnover are full-time only. Revenues are for 2006 or latest fiscal year. All data based on U.S. employees.
* Average annual pay: yearly pay rate plus additional cash compensation for the largest classification of full-time salaried and hourly employees.

Popularity: 55% [?]

Standing Out From the Crowd

October 15th, 2008


If you’re vying for a position at a company, there is a fine line you must walk between looking like everyone else and being so different you don’t fit in at all.

Here’s a few simple ideas I can suggest for getting around the gatekeepers, receiving straight feedback, and (if you’re right for it) the job.

  • Research: Candidates who do their research on their target company immediately jump ahead of the rest when all skills are equal. And, don’t just regurgitate what the website says, dig deeper. Find out competitors, read analyst reports, blogs, insider opinions or comments left around the web by employees. Really look into the organization!A key research item people don’t consider is the people who you may know that work (or have worked) for that company. Respect their time (a.k.a. buy them lunch) and see how they would recommend you move forward with approaching the company.
  • Focus your Message: No joke, I received a resume today that said, “Objective: Any management position anywhere in your company.”  I have no idea what the rest of the resume said because I moved on instantly.Your goal is to coordinate all of the various skills and items on your resume into a cohesive, easilly-digested, sugar-coated tablet of skilled resume goodness. It needs to be an authentic representation of who you are (and what you’ve done), but it also needs to easilly/bluntly/obviously answer the question: “What will do you do for me that nobody else can do?”The most-crucial step of focusing your message is to also focus on your target audiences*! Will you speak to a recruiter first? A hiring manager? A gatekeeper of some other sort? If you’ve done enough research, this should be clear.* I made “audiences” plural on purpose. Don’t think for a second that your messaging to the recruiter and the VP should be the same!
  • Consistently Deliver the Message: Red flags get drawn all over your application when your story seems to change without rhyme or reason.Know your availability, know your schedule, know your salary expectations, and above all, know your elevator pitch – cold.Your presentation to whoever you speak with, on the phone, by email, or in-person, should reflect both the intensity and passion you want to bring to the job, plus your humanity and personality that would make working with you a breeze.Candidates who shift their message, or push too hard with their message, are equally as likely to be turned down as candidates who don’t have a rational message at all.

What other things have YOU done to find success with standing out from the crowd? Please share!


Checkout medical jobs at Health Jobs USA.

Popularity: 48% [?]

Don’t Be A Know-It-All

June 9th, 2008

A provocative post about Helicopter Parenting on Modite this morning reminded me of some advice I frequently give to job-seekers, but I don’t know that I’ve ever really mentioned it clearly here.

    Don’t lie. Admit when you don’t know something… but immediately prove to me that you can assemble the resources to get it figured out.

    This is the age of Google, not Brittanica.

    You don’t have to be a ‘Know It All’, but you should be a ‘Know How to Find-out It All’.

Funny thing is, like most “advice”, it sounds pretty plain and, well my millenial little sister would simply reply with “duh…”

But maybe someone will take value from it. What do YOU think? Have you ever LIED in an interview?

Popularity: 15% [?]

Anonymity Challenge for Passive Seekers

April 29th, 2008

Today, I listened to Peter Clayton’s Total Picture Radio interview with Jim McGovern of ItzBig.  In the interview, he addressed something in a way–I am embarassed to admit–I never fully grasped before:

The Anonymity Problem for Job Seekers

The simple fact of the matter is, the Recruiting Industry has long been too sympathetic to the employer or hiring manager, and far too hard on the seeker.

Regularly, I have HR/Hiring managers confess to me their worst sins… like throwing out a whole stack of resumes or deleting their whole “candidates” folder in their email program “on accident” because they needed to clean up space on their hard-drive to make room for their grandson’s little league photos.

At the end of the day, I do believe job-seekers work too hard to have their careers tossed into black holes, set to puree, and hopefully something turns out at the other end.

More than that, McGovern is right–truly excellent, talented candidates who are currently employed can’t afford to be found looking around.  In an economy like ours where “bouncing back” from being fired would be relatively hard… passive candidates need better tools to keep their identity private when job-seeking until they are ready to reveal it.

ItzBig’s subtitle says it all: “Be Found — Not Found Out” I wish them all the luck.

Popularity: 19% [?]

Three Things Jobseekers Need

April 15th, 2008

Over and over again when I meet people seeking a job change, there’s three basic things everyone needs:

  • A Purpose - I am amazed at the number of people that don’t quite know what they want… they just want something different. Well, that’s a start, but won’t get you far.
  • A Resume that Works – There’s a key difference between a resume, and a resume that works… does it help you accomplish your Purpose (see above) or simply list where you’ve been and when you left?
  • Promoters – Its hard for anybody to tell their own story. Our society doesn’t believe self-promoters much. Who do you have cheering for you? This isn’t just references, but people who will make calls on your behalf (and your mom shouldn’t be one of them… Hi mom). Marketers hire celebrities and rock-stars to help them tell their stories… who can help you tell yours?

Popularity: 8% [?]

Bestest Blog Post Evaaaar?

March 4th, 2008

I think I just wrote the best blog post of my life… and it wasn’t even on MY BLOG.  It was on Jason’s… down in the comments. It’s how to get yourself noticed by a hiring manager when you have too many skills, or you’re overqualified, or you  are a round-peg in a square-hole.

Popularity: 37% [?]

Interview Rules for Designers

February 27th, 2008

Since I’m currently recruiting for a Web UI & Graphic Designer, the following caught my eye and I thought to share.

Jessica Petersen, Senior UI Designer at local tech company Omniture, posted the following to the local Utah Graphic Arts Foundation email list, which I think is a great set of rules for interviewing if you’re a graphic designer or otherwise vying for a creative position. With her permission, I share what she asked of the group. Your feedback is appreciated!

I have interviewed candidates for design positions within my organization for quite some time. It is my opinion that every good designer should always follow these rules when interviewing:

1. Always send samples of your work when applying for a position. Your design is what sells you!
2. Prepare yourself. Be ready to think on your feet.
3. Bring a copy of your resume.
4. Bring your portfolio – preferably in print format. (Yes, even web material. Don’t assume your interviewer will have a computer on hand.)
5. Consider bringing a giveaway so that the interviewer will remember you. (Business card, CD, etc.)
6. Always send a thank you email/note after the interview.

I have performed numerous interviews outside of Utah, in which all of these items are quite standard. So, I was shocked to say the least, when candidates did not come prepared.

Has anyone else had this experience? What are your thoughts on interviewing for a position? Do schools in this area prepare students for interviewing for a design position?

Thoughts? Comments? Please leave them!

Popularity: 44% [?]

What’s It Like Working for SOS Staffing…

January 3rd, 2008

I was asked a question from someone who found me on LinkedIn about what it’s like working for SOS Staffing, my parent company. Here’s most of my reply, as I thought it would be valuable. Note also, that this blog and all its content are solely my own opinions, and may at any time prove to be right or wrong.

Dear J:

Let me clarify some things:

I work for SOS Technical, a specialized division of SOS Staffing Services, inc. There are other divisions, including Skill Staff (hard-hat and skilled labor) and Devon and Devon (High-end Permanent Placement only).

I’ll take a poke at answering each question, below.

On Jan 2, 2008 10:20 AM, J wrote:

- From what I’ve found through talking with other recruiters, most of the recruiters time are spent on the phone following or creating leads, does SOS Staffing have a dedicated program for recruiters to follow or do recruiters have the ability to use their own skills to find the right people?

One of your other questions might help to answer this one, too. Each branch of the company has a branch manager, but they are not franchised. Yes, each branch has some autonomy, just as each District (group of branches) and Region (group of Districts). The home office of SOS Staffing (in SLC, Utah) determines certain key standards for operations that all branches must follow (all branches are audited no less than 1x/yr to ensure compliance), but the day-to-day style, business-mix, sales and operational processes do have a general amount of leeway.

Yes, all “recruiters” are tasked to use their skills–all of them–and be creative at finding the right people for the jobs you’re filling. We have some excellent tools, maybe not “industry best” but they work, and then your ingenuity is the most-important asset you can bring.

- What are the profiles of your client company, what companies do you work with to facilitate staffing?

It depends on the brand/division. 80% of SOS Staffing fills clerical or light-industrial “temp” or “temp to hire” jobs. Mainly packaging or assembly or office work/reception, etc.

However, 80% of what MY branch fills, for example, is long-term (contract or direct hire), high dollar IT/Engineering positions. Likewise, Devon and Devon focuses on financial and HR positions as well as executive placement.

- What attributes, skills, types of successful individuals work for SOS?

Creativity, ability to communicate “smart”–understanding your audience and using the best tools at your disposal. Critical thinking is important–able to discern even intricate non-verbal information from given conversations to fill client and employee needs, to fill orders, and to appropriately/legally represent the company. Finally, ambition is fairly well rewarded here, I think.

- How does SOS foster team work?

Compensation plans are based around individual plus team effort. Each branch and area, though, will of course work independently in some ways to work together. The most-successful branches in the company, have the most cohesive teams. That’s not a surprise.

- What type of growth opportunities are there with SOS?

The company has grown more than 10% for the last three years. There are always new opportunities.

- How do they help their employees, team members become better at their job? Do they provide training and if so, how often?

Several training programs are available from the home office. Alternate training is provided as needed. I have not been part of a company more interested in personal development. However, that may be thanks to my Regional management, not just the company.

- How well does leadership and members of the team accept feedback?

Well, I think. They do not always change things, but I have never been “shut down” from providing feedback, and I do… a lot.

- What do you enjoy most/least about your company?

I enjoy the flexibility to do my job and the tools they provide.

- What are some challenges you experience with your line of work?

I am in a growing branch less than 3 years old. There is a lot of work still to be done to get this branch where it should be.

- I noticed that there are SOS Staffing agencies nationwide and within each geographic region. Are each of branches operated and managed independently? Meaning, are they similar to a franchised owned organization? If not, who “owns” SOS Staffing Services?

SOS Staffing’s home office is in SLC, Utah. See my answer question 1.

- From reading your website, it appears that most of the jobs available are labor intensive, temporary, basic clerical and administrative positions. Are there any opportunities for long term professional placements?

Yes, again, see above.

Popularity: 33% [?]

Freelance — Front-end HTML/CSS Developer

September 27th, 2007

Contractor needed who can take designs from client in Adobe Illustrator or Photoshop formats and turn them into website layouts. Strong standards-based xHTML, JavaScript and CSS knowledge, some AJAX helpful. Server-Side scripting NOT needed, though might be helpful… NOT going to be used. A few years experience and visible portfolio or code to prove you know what you say you know. Pay between $20-25/hr… more may be possible with proof of your amazing abilities.

Contact me right away

Popularity: 16% [?]