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Paid Technical Internship – QA – Collaboration – Novell (Provo, Utah)

September 2nd, 2010
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Company Name: Novell
Location (City, State): Provo, Utah

Paid Technical Internship – QA – Collaboration
Novell Title: Intern
Working Title: Automation Intern
Required hours: 15-25 hrs/week
Compensation: $12+/hr depending on experience/education level
URL to apply http://bit.ly/9FODAS

Purpose/Job Summary: Provide assistance to Automation Engineers by coding, scripting, etc. automation to test Novell products.

Duties and Responsibilities:
• Write code, scripts, etc. using various programming and scripting languages (Python, JAVA, C++).
• Help set up and support test environments.
• Install OES, NetWare, Linux, and Windows OS’s.
• Troubleshoot network and hardware problems.
• Accept other assignments as required.

Minimum Qualifications:
• Working towards degree in Computer Science, Information Systems, Electrical Engineering or other technical field
• Proficiency in computer software troubleshooting.
• Knowledge and experience with several different operating systems including: Linux, NetWare, and Windows.
• Excellent interpersonal, communication skills.
• Excellent team player: flexible, responsive, and customer-focused.

Preferred Skills:
• Good understanding of Novell products, solutions, and internal processes and operations.
• Programming skills; C, C++, JAVA, struts, database, hibernate, scripting languages, web design, Python
• Must be self motivated, willing to learn, dependable.

Disclaimer: This job description is for informational purposes, to describe the primary duties, skills and abilities necessary to meet the requirements of this position.  This description is not intended to be an exhaustive list of all requirements or essential functions; it is subject to change at any time.

Novell is an equal opportunity employer and an advocate for workforce diversity.

Apply Online: http://bit.ly/9FODAS
If there are problems with the online application, please send your resume with the subject “Technical Intern” to rmerrill [AT] novell [DOT] com

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Apply By Email: rmerrill [AT] novell [DOT] com

Popularity: 1% [?]

This post was submitted by Robert Merrill.

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Seasonal Technical Support Associates

September 1st, 2010
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Company Name: RedGear Technologies (H&R Block)

Location (City, State): Kaysville, UT

JOB SUMMARY

Function as a single point of contact for all technical support for internal and/or external customers across entire enterprise. Serve as liaison between customers, Technology Services functional areas, management, support groups, and the business units. Utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents.
Responsible for end-to-end resolution and ownership of customer request’s or concerns. Closely monitoring requests, communicate with the customer, and deliver solutions to requests with a sense of urgency. Fully bilingual (read, write, speak) in proper commercial Spanish and English is a strongly preferred.

JOB DUTIES

•Provide technical support by communicating via phone, email, and chat with internal and external customers requiring assistance or information. Interpret customers’ needs and utilize software solutions and personal knowledge and troubleshooting skills to identify possible resolutions.
•May remote control desktops in order to resolve technical issues
•Follow established procedures to handle inquiries and resolve concerns to ensure customer satisfaction.
•Handle customer communications using incident handling, escalation, quality measurement procedures, and work instructions.
•Use software solutions and computer systems to accurately document and track customer contacts.
•Adapt to changes in user demands, work environment, and changes to processes or requirements.
•Maintain a technical working knowledge of product or products supported by the department.
•Perform other duties as assigned.

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Popularity: 1% [?]

This post was submitted by Kaygene Paxton.

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Hiring: Paid Technical Internship – Identity and Security Management – Novell – Utah, Provo

August 24th, 2010
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Company Name: Novell

Location (City, State): Provo, Utah

Novell is seeking a Intern to join the Identity and Security Management Business Team. The primary responsibility will be assisting Software Engineers in their testing and configuration of both software and hardware. This position will require helping maintain lab equipment/infrastructure. They will need to have a strong understanding of both Linux and Windows Administration as well as Virtual Machine experience. There efforts may also include writing Test Plans, Test Cases, Test Case execution.

Requirements:

Currently enrolled in a Bachelor's degree in CS, EE, EET, MIS or equivalent.

Basic programming skills in Java and scripting languages (JavaScript, VBScript, Ruby, etc).

PC architecture knowledge and troubleshooting experience.

Basic knowledge with communication protocols such as LDAP, TCP/IP, and HTTP

Ability to work independently as well as on a team

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Apply By Email: rmerrill AT novell DOT com

Popularity: 1% [?]

This post was submitted by Robert Merrill.

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Hiring: License Management Analyst – Novell – Utah, Provo (Salt Lake CIty Metro) 84606

August 24th, 2010
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Company Name: Novell

Location (City, State): Provo, Utah

License Management Analyst
Novell, Inc. http://www.novell.com
Provo, Utah (Salt Lake CIty Metro) 84606

Novell is immediately hiring a License Management Analyst (Level I) to join their team in Provo, Utah’s beautiful Novell campus located minutes South of Salt Lake City.

The License Management Services (LMS) Auditor is responsible for monitoring and performing all post-execution activities for Licensing contracts, formal audits, true-ups, and license review. This includes preparation for remote and on-site audits, and account reconciliation.

Specific duties include:
Annual reconciliation of accounts and sales orders against known installed base information. Track audit activities; validate reporting, work with sales and customer and/or fulfillment agent to ensure correct reporting and payment. Monitor, track and report maintenance payments and any variation to established program requirements.

Review contract terms and conditions at time of renewal or term roll-over. Create recommendations for Contract Managers on renewal strategies and processes. Work with Contract Manger where needed to renew contract. Create contract modifications as needed from time to time.

Coordinate and perform activities for formal audits including performing remote/ on-site audit procedures. Work with Contract Administration to gather audit related data, review and summarize key contract information, analyze and review profiling package for Licensing audits. Prepare audit announcement letters and pre-planning work papers, conduct licensing audits. May require audit related travel.

Education Requirements: 4 year college degree required.

Specific Skills and Knowledge:
The position requires the ability to apply creative thinking and sound reasoning, and to communicate effectively verbally and in writing. A working knowledge of spreadsheet and word processing software programs is required. Detail oriented with strong analytical and organizational skills. An understanding of Novell’s products and licensing programs is beneficial.

Local applicants only, please.

Apply For This Position

Apply By Email: rmerrill AT novell DOT com

Popularity: 1% [?]

This post was submitted by Robert Merrill.

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LAMP Web Developer

August 3rd, 2010
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Company Name: AvantLink.com

Location (City, State): Park City, Utah

AvantLink.com has an opportunity for an experienced LAMP web developer with excellent communication and problem-solving skills. This position offers the ability to contribute directly to the success of a growing company while interacting with a core of best-in-industry professionals. Be prepared to hit the ground running and work productively without constant supervision. The more motivated and creative you are the more freedom you’ll have to leave your own mark.

Responsibilities:

  • Learn about existing functionality and assist with end-users’ support requests
  • Work with clients and third-parties to integrate our tools and offerings
  • Plan, construct, test and deploy new capabilities in accordance with assigned projects
  • Continually review systems for potential improvements to security, reliability or performance
  • Brainstorm with users and co-workers to determine new avenues of development
  • Assist with systems administration: planning, configuring and maintaining network infrastructure
  • Share scheduled availability for responding to network issues during evening/weekend hours

Requirements:

  • 3 or more years experience developing with PHP
  • 3 or more years experience working with MySQL
  • Solid grasp of HTML, CSS and JavaScript
  • Experience with XML and XSLT
  • Familiarity with distributed architecture methodologies such as REST and/or SOAP
  • Experience with source code / version control systems, e.g. Subversion (SVN)
  • Comfort and facility working in Linux environment
  • Bachelor’s degree in Computer Science or related discipline preferred

About AvantLink.com:
AvantLink.com is a cutting-edge affiliate marketing network located in Park City, UT. Our cost-per-sale (CPS) environment offers a truly open marketing solution for our clients: we only earn money when they do.

Apply By Email: jobs@avantlink.com

Popularity: 1% [?]

This post was submitted by David Clark.

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IT Quality Assurance Engineer (QA)

July 27th, 2010
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Company Name: One to One Interactive

Location (City, State): Riverton (South Salt Lake), Utah

One to One Interactive is looking for an individual to help design and conduct test plans for its web-based communication applications. These include applications for marketing and communications through email, mobile, web, social, and desktop. This position will also involve working directly with customers to troubleshoot and support their usage of these tools.

This person must have clear and professional verbal and written communication skills, with an ability to own the production of well thought out documentation around testing processes and methodologies. Applicant must have an analytical thought process, and be skilled at problem solving and troubleshooting.

Knowledge of Email Marketing, Mobile, Web, and SEO are definitely pluses

Apply By Email: apply@merrillrecruiting.com

Popularity: 1% [?]

This post was submitted by Robert Merrill.

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Excel / Access Developer

July 6th, 2010
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Company Name: HR Advantages

Location (City, State): Salt Lake City, Utah

Excel/Access Developer

Brief Overview:
Seeking a Microsoft Excel/Access developer to develop an integrated information database (from sales information through inventory and accounting information) to support client’s business. It is expected that development will be done in Excel and Access with extensive use of Visual Basic for Applications (VBA). The qualified candidate needs to have strong experience in data gathering and analyzing large volumes of data. The informational database application will focus on the companies Demand / Supply / Forecasting / Accounting functions.

Essential Duties and Responsibilities:

• Automate processes to consolidate data from multiple data sources into a single database in order to derive key business metrics.
• Convert multiple Excel Spreadsheets into integrated, relational database application.
• Creation and integration of Macros and necessary code.
• Creation and integration of user interface and application dashboard.
• Possibly to interface MS Access front end with SQL Backend and deploy via web or SharePoint.
• Approximately 50% of responsibility will be collecting and proofing data from various sources.
• Heavy use of Excel to conduct simple performance analysis and compiling data on a routine basis into summary tables and charts of key metrics.
• Develop and publish key reports to drive companies S&OP processes.
• Become company resource for data and reporting needs.
• Other similar tasks as defined.

Knowledge, Skills and Abilities:

• Highly proficient in Excel (e.g. macros, pivot tables, conditional formatting, functions) and Access 2007 (application development and maintenance).
• Intermediate level experience with relational database/SQL/Queries, VB client/server development, VBA for Access and Excel applications.
• Experience cleaning and resolving data issues as well as merging data from different sources into a single integrated dataset
• Demonstrated ability to develop technical processes and procedures.
• Solid knowledge of database application design specific to MS Access 2007 including but not limited to:
o Data Table Design
o Data Rationalization
o Query design (including action queries)
o Report design
o Code in VBA
o GUI Design and implementation
• Crystal Reports experience preferred.
• 4-year IT degree preferred.
• Excellent communication skills, ability to function independently and to multitask.
• Highly organized, attentive to detail and strong interpersonal interaction skills.
• MySQL experience a plus
• Clear understanding of Supply Chain business processes and concepts.
• 3-5 years full application development experience

Apply By Email: bl@hra3.com

Popularity: 1% [?]

This post was submitted by Bob Lundblad.

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Software Engineering Manager – GroupWise/Mobility Team

June 30th, 2010
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Company Name: Novell

Location (City, State): Provo, Utah 84606 (Salt Lake Metro)

This Software Engineering Manager in the GroupWise/Mobility team will determine the current and future needs of the Novell DataSynchronizer project, the GroupWise project and Novell Conferencing project. They will also provide strategic direction for the team, ensure that tactical activities are running efficiently, and ensure that internal and external customer needs are addressed.
Location: Provo, Utah (Salt Lake City, Utah Metro Area)

Duties and Responsibilities:
People Management
- Provides direction, makes assignments, and ensures on-time completion of assignments.
- Works closely with Product Management and Product Marketing to help set strategic direction for the product and partners
- Provides performance management, coaching, and assistance to team members for development of professional skills.
Customer Service
- Effectively works with internal customers and team members to define and meet project requirements.
- Facilitates team involvement in gathering and understanding customer requirements and feedback.
- Defines and measures engineering quality.
- Serves as a liaison between partners, functional areas, and customers, reconciling conflicting points of view, balancing the needs and desires of the individual area with Novell’s best interests, while maintaining effective working relationships.

Tactical and Strategic Direction
- Effectively focuses the efforts of the engineering team to build and foster the GroupWise project as well as other projects necessary for its success
- Contributes to team and department initiatives and projects.
- Understands the industry, in the assigned area of expertise, and looks to contribute to the industry.
- Develops detailed tactical plans that clearly deliver upon the strategic goals of the department while best meeting the needs of both internal and external customers.
- Identifies problems and concerns and utilizes independent judgment to identify solutions or action plans to resolve the issues.

Minimum Qualifications:
- Bachelor’s degree in CS, IS, EE, or equivalent experience.
- Excellent interpersonal, written, and verbal communications and presentation skills.
- Ability to communicate effectively, freely, and concisely to influence, negotiate, and convince.
- Excellent team player.
- Ability to handle difficult or political situations while maintaining poise and professionalism.
- Ability and willingness to aggregate, analyze, and synthesize input from technical and business resources to draw clear conclusions.
- Strong leadership ability, confident, resilient, persistent, and solutions-oriented.

Preferred Skills:
- Engineering Management degree or equivalent experience

APPLY ONLINE at http://bit.ly/ctdhPw or to rmerrill{at}novell~dot~com

Apply For This Position

Apply By Email: rmerrill{at}novell~dot~com

Popularity: 1% [?]

This post was submitted by robertmerrill.

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General Ledger Accountant – Temp-to-Hire

June 17th, 2010
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Company Name: Novell

Location (City, State): Provo, Utah

Position Title: General Ledger Accountant – Temp-to-Hire
Company: Novell, Inc http://novell.com
Location: Provo, Utah 84606 (Salt Lake City Metro Area)
NOTE: This position is a full-time temporary position with the potential to become a permanent Novell employee. Expected hours/week is 40 hours.

Job Description (Duties and Responsibilities):

This position will be responsible for:
- Able to reconcile all balance sheet accounts
- General ledger month-end closings
- Prepare and post Journal Entries
- Intercompany accounting (International)
- Assisting with preparation of Review Meeting and External Financial Reporting books
- Special projects as assigned

Required Skills:
- Education: 4 year degree in Accounting
- Years of Industry Experience: 2+ years accounting

Specific Skills and Knowledge:
Working knowledge of GAAP, general ledger experience, account reconciliation experience, strong communication, reasoning, and interpersonal skills, excellent computer skills.

Preferred Skills:
- Advanced Microsoft Excel user
- Oracle and Hyperion software

Apply For This Position

Apply By Email: rmerrill@novell.com

Popularity: 2% [?]

This post was submitted by Robert Merrill.

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Hiring: Marketing Database Administrator – Provo, Utah

June 15th, 2010
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Company Name: Novell

Location (City, State): Provo, Utah

JOB SUMMARY

The Marketing Database Administrator will be responsible for loading and maintaining accurate databases of clients, prospects and customer lists globally. The successful candidate must have the ability to analyze data and to suggest best practices with information in order to maximize list data options. This individual will use their in depth knowledge of Novell’s customer and prospect data to assist marketing on targeting strategies and campaign executions designed to grow market share, increase customer retention and drive incremental sales.

Reporting to Global Marketing Operations, this key role is located in our Waltham, MA headquarters office. Qualified candidates in the Provo, Utah area may be considered.

RESPONSIBILITIES
- Serve as the database administrator for prospect and customer list databases.
- Oversee customer / prospect databases ensuring that the data is properly maintained, utilizing internal data cleansing tools.
- Perform database importing of leads data into the CRM (SAP) system.
- Extract prospect, contact and lead data for reporting and various marketing campaigns.
- Serve as subject matter expert for all prospect, contact and lead data housed in the CRM (SAP) database, while seeking to expand contact lists and validate/enrich existing data with additional sources.
- Assist with special projects as needed (such as optimizing integration of new data into the CRM (SAP) database, evaluating new data import vehicles, etc.)
- Work closely with marketing to create & maintain survey templates within CRM.
- Adhere to the lead process design, programming and application standards.

JOB QUALIFICATIONS
- Strong knowledge and experience with marketing processes and CRM tools, preferably SAP.
- OLAP and/or analytical reporting software tools.
- High level analytical and problem solving skills.
- Solid interpersonal, communication and organizational skills.
- Energy, enthusiasm and detail orientation to produce high quality work.
- Strong computer and data skills
o Proficiency in Microsoft Excel, Word, PowerPoint, Access.
o Experience with SAP or Siebel CRM a plus.
- Ability to handle multiple projects and prioritize work.
- College degree or equivalent work experience required.
- Minimum of 3-5 years marketing operations experience with a strong marketing orientation and database management background.

Apply For This Position

Apply By Email: rmerrill@novell.com

Popularity: 1% [?]

This post was submitted by Robert Merrill.

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