Comments on: Dear Best Buy: Past Performance != Future Performance http://utahtechjobs.com/2007/dear-best-buy-past-performance-future-performance.htm Connecting the Utah Technical Community with Great Companies Wed, 08 Sep 2010 20:49:06 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Robert Merrill http://utahtechjobs.com/2007/dear-best-buy-past-performance-future-performance.htm/comment-page-1#comment-298 Robert Merrill Thu, 28 Jun 2007 14:19:20 +0000 http://www.utahtechjobs.com/?p=898#comment-298 Great thoughts, Thom! I was impressed with that store's selection over the Orem store, but they actually have GEEKS working in Orem, I guess! Great thoughts, Thom! I was impressed with that store’s selection over the Orem store, but they actually have GEEKS working in Orem, I guess!

]]> By: Thom Allen http://utahtechjobs.com/2007/dear-best-buy-past-performance-future-performance.htm/comment-page-1#comment-297 Thom Allen Thu, 28 Jun 2007 11:44:30 +0000 http://www.utahtechjobs.com/?p=898#comment-297 <p>Robert, I've had the same experience TWICE in that exact store. I've never gone back. The staff of the store in West Jordan are much more responsive when you walk in the door and assist you as quickly as possible.</p> <p>However, what I am finding, especially with that chain, is they are hiring kids, and I mean kids, 16, 17, 18, to run the floor. What the heck do they know about cable, printers, cases and disks? Nothing. Those items aren't on their personal radar what makes a company think they would be on their work radar?</p> <p>In the end, a company shows how much it values its customers by the help they hire. If you have a store full of morons you can expect to have a bad reputation. Hire people who know their stuff and you get good reviews instead of bad ones.</p> Robert, I’ve had the same experience TWICE in that exact store. I’ve never gone back. The staff of the store in West Jordan are much more responsive when you walk in the door and assist you as quickly as possible.

However, what I am finding, especially with that chain, is they are hiring kids, and I mean kids, 16, 17, 18, to run the floor. What the heck do they know about cable, printers, cases and disks? Nothing. Those items aren’t on their personal radar what makes a company think they would be on their work radar?

In the end, a company shows how much it values its customers by the help they hire. If you have a store full of morons you can expect to have a bad reputation. Hire people who know their stuff and you get good reviews instead of bad ones.

]]> By: Robert Merrill http://utahtechjobs.com/2007/dear-best-buy-past-performance-future-performance.htm/comment-page-1#comment-296 Robert Merrill Thu, 28 Jun 2007 03:55:56 +0000 http://www.utahtechjobs.com/?p=898#comment-296 Test Test

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