Reducing Transaction Costs in Recruiting

August 11th, 2005 by Robert Merrill Leave a reply »
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I’m very interested in your opinion to this. Are you a recruiter, hiring manager, or job-seeker? Let me know what you think, please.

I’m thinking a lot these days about reducing transaction costs in recruiting/hiring. I see these costs expended in many ways: Time, Energy, Money, Human Intervention, etc. These costs show up in the form of writing job ads, posting them, paying for them to be posted, collecting resumes, deleting SPAM from resumes, fishing through resumes, screening, testing, checking and interviewing candidates, etc, etc, etc. All of these costs create friction and drag through the hiring process. Naturally, it makes sense to reduce them to zero as much as possible.

Clearly, there is much to be gained from reducing these costs, especially time and money. It could be huge for everyone, if executed correctly. What company wouldn’t want an easier way to find very good matches for their jobs? What candidate wouldn’t want an easier way to land the job they really want?

For example, Indeed, SimplyHired, Jobster, and TheLadders are going full-speed ahead with driving these costs down, or redirecting them.

Yet as simplified as these services might be, there is still someone producing the message, a delivery medium (layered or unlayered), the reception of the message, and appropriate feedback given through a channel that can be captured and processed appropriately. These various steps are where I am trying to reduce costs–especially in the area of appropriate feedback!

The odd part here is that some would say that I am a cost that should be eliminated since some view me simply as a middleman between job candidates and hiring employers. I can not deny that truth in some respects, unless my presence here acts more like the marketplace for talent, not a barrier to a company’s success in finding quality candidates. My purpose is to create the ideal cicruimstances in which a brainstorm of excellent recruiting can take place.

How can that be created? What would it feel like? What costs can you clearly see that can be eliminated easilly? Please leave comments and share your thoughts with me.

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